Now available to all Support Center users is the Automated Search Tool. Backed with AI technology, the Automated Search Tool is designed to answer frequently asked questions by surfacing articles from our Knowledge Base. While this tool won’t replace live support services, it may help some customers obtain faster resolution for many simple questions. It can also assist customers to submit a ticket if an easy resolution is not available.
ANNOUNCING Avionté+ Certified Badges
We’ve seen it time and time again, you're looking for a solution and on a vendor’s webpage or talking to a salesperson, they say "oh yeah we can/are integrated". You chat with your team, and they get excited about the new solution - only to find out after you sign an agreement, no integration is actually developed.
Fear no more, with the entrance of Avionté’s NEW certified badges, you can feel secure when researching a vendors’ validity with Avionté. As always, please feel free to reference our website or the Knowledge Base for current certified partnerships. Your Account Manager is also a great resource to learn more about the Avionté+ program.
To see more about how this program benefits you, feel free to check out this blog and this success story on our API program.
WORKN CASE STUDY
Discover How a Next-Gen Mobile App Positioned F|Staff for Success
Whatif you could leverage mobile technology to create a digital talent marketplace that instantly connects qualified candidates with potential opportunities and motivates workers to return for more?With the innovative use of a mobile technology, F|Staff did just that!
Discover how this provider of innovative driver staffing solutions built a next-gen mobile app that increased recruiter productivity, sped time-to-fill, and positioned their agency for rapid growth.
Avionté is excited to sponsor and connect with clients at SIA Executive Forum2023! If you will be attending, please stop by booth #216 to meet the team, hear what's new at Avionté, and learn what's yet to come in 2023. We can't wait to connect with you in Miami!
Compliance Corner
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941 Reporting
The 941 Report for Q1 2023 in now available in back office. Read More
Effective February 19, 2023, San Francisco employers with 100 or more employees worldwide will be required to pay military reservists the difference between their military salary and their civil salary if they're called to duty. Reference the bill for more details.
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INTEGRATION SPOTLIGHT:
Timerack
Timerack delivers a variety of time-capture options to meet the unique needs and challenges of staffing clients. They can provide full front- to back-office integration, which allows employee and assignment data to feed automatically from Avionté to Timerack. The pay file upload is automated to deliver hours worked back to Avionté, eliminating the dual keying of data. This eliminates common mistakes and human error, while improving the accuracy in pay and bill.
But don't listen to us, take it from Virginia Gonzalez from HotelPro, "Timerack approaches HotelPro with the purpose of helping to solve a problem or achieve a goal, with a remarkable quality and always focusing on the service they provide to us. Their customer service is outstanding and very reliable."
Have you joined the Avionté Customer Community Forum? The forum is an online collaboration space where Avionté clients can exchange product questions and best practice recommendations with one another.
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