The Avionté University admin can add learners as needed and enroll them in courses that complement their function/role within the organization. This article provides step-by-step instructions for many of the functions the administrator can perform.
As the admin we request your inactivation of any completed and/or unnecessary learner accounts, this will free up seats for your new learners and keep your pricing consistent. If you wish to keep a record of learners, please run a report of their progress, prior to their inactivation. Please refer to the section on how to inactivate users.
CHAPTERS
Navigate Between Portals
Add a Learner Account
Course Breakdown According to Function
Pathing Learners
Remove Courses from a Learner's Enrollment
Inactivate Users
Edit User
Reset Password
Merge Duplicate Accounts
Reporting: Learner Progress
User Transcript
Impersonate
Navigate Between Portals
If your account grants you access to both the Admin and Learner portals, you will have the option to move between the two with one set of credentials.
Add a Learner Account
The following Micro Learning courses are also available to you:
- Avionté University Admin – Add a Learner
- Avionté University Admin – Add an Enrollment
- Avionté University Admin – Create the Learner Progress Report
- Navigate to the Users page
- Click the Add User button.
- Complete the General section of the Add User page.
- Select your Department/company name.
- The Send New User Email option defaults to Yes and sends the email shown below. You may customize the email by setting the toggle to On, however, DO NOT REMOVE any bracketed strings, for example: {{FirstName}}
Hello {{FirstName}} {{LastName}},
Welcome to Avionté University.
{{#SetPasswordLink}}
Before you start, please select the following link to set your account password.
{{{SetPasswordLink}}}
Please note that this link will expire in 7 days.
{{/SetPasswordLink}}
You can access your training at any time by using your username {{Username}} and the password you created.
https://avionte.absorbtraining.com/#/login
If you are an Avionté University administrator for your company, please refer to the Resource Document for administrator instructions. You will need to set your password before accessing the document.
Welcome aboard and good luck with your training!
The Avionté University Team
Note: This is a system generated message. Please do not reply to this email. - The new learner account defaults to ACTIVE. Do not change a learner to Inactive unless you are requesting the removal of their account.
- Scroll down the page to the Account section. Learner defaults to ON, do not change this setting.
IMPORTANT: The other account types must remain Off. Admin access for a user must be requested via a support ticket. - The admin may complete the Contact Information and Employee Details sections, but they are not required.
- Optional Enroll by Function:
To automatically enroll the learner in courses based on their function within your organization, scroll down to the More section. Select the learner’s primary function within your organization. The learner will automatically be enrolled in those courses appropriate to their function. A secondary function may be selected if needed.
If enrollment rules and/or courses are updated in the future your learner will automatically be enrolled in courses assigned to their selected function.
Note: It will take the system 10-15 minutes to enroll the user in the courses. They will not immediately show on the user's transcript or enrollment page.
If no function is selected the learner will not be automatically enrolled in courses. The admin will need to enroll the learner in courses following the instructions for Pathing Learners. - You are asked to complete all fields located in the More section if you are able.
- Save your work.
Course Breakdown According to Function
Available under Functions 1 and 2
BOLD Front Office Admin
AviontéBOLD 1: Introduction to the Solution
AviontéBOLD 2: Managing Companies & Contacts
AviontéBOLD 3: Job and Job Postings
AviontéBOLD 4: Talent Management
AviontéBOLD 5: Candidate Management
AviontéBOLD Administrator Course
Go Paperless with AviontéBOLD
BOLD Front Office Recruiter
AviontéBOLD 1: Introduction to the Solution
AviontéBOLD 2: Managing Companies & Contacts
AviontéBOLD 3: Job and Job Postings
AviontéBOLD 4: Talent Management
AviontéBOLD 5: Candidate Management
Go Paperless with AviontéBOLD
BOLD Front Office Sales
AviontéBOLD 1: Introduction to the Solution
AviontéBOLD 2: Managing Companies & Contacts
AviontéBOLD 3: Job and Job Postings
AviontéBOLD 4: Talent Management
AviontéBOLD 5: Candidate Management
Back Office
BACK OFFICE 1: Navigating Avionté Back Office
BACK OFFICE 2: Back Office Foundations
BACK OFFICE 3: Setting Up Customer Billing
BACK OFFICE 4: Preparing for Employee Payroll
BACK OFFICE 5: Entering Employee Timecards
BACK OFFICE 6: Processing Employee Payroll
BACK OFFICE 7: Creating Customer Invoices
BACK OFFICE 8: Recording Customer Payments
Back Office Admin
BACK OFFICE 1: Navigating Avionté Back Office
BACK OFFICE 2: Back Office Foundations
BACK OFFICE 3: Setting Up Customer Billing
BACK OFFICE 4: Preparing for Employee Payroll
BACK OFFICE 5: Entering Employee Timecards
BACK OFFICE 6: Processing Employee Payroll
BACK OFFICE 7: Creating Customer Invoices
BACK OFFICE 8: Recording Customer Payments
Back Office Admin Tools: Employee & System
Classic Front Office
AviontéCLASSIC 1: Getting Started
AviontéCLASSIC 2: Customers and Contacts
AviontéCLASSIC 3: Orders
AviontéCLASSIC 4: Applicant and Employee
AviontéCLASSIC 5: Candidate Management
Available under Functions 3 and 4
Avionté 24/7 WORK
Avionté 24/7 WORK: Jobs and Mobile Experience
24/7 Unbundled Job Order
Avionté 24/7 WORK: Unbundled Job Order
Pathing Learners
You may create a custom learning path for users by adding or removing courses appropriate for their function within your company.
View the following Micro Learning course for more assistance in enrolling learners in courses.
- Avionté University Admin - Add an Enrollment
Add Courses to a Learner's Enrollment
- Navigate to the Users page.
- From the Users page, select a User by placing a checkmark next to their name.
- Choose View Enrollments. A list of all courses this learner is enrolled in will load. Review the enrollments.
Note: If you have selected multiple users, you will not be able to view their enrollments. - To add courses to the learner's enrollment, select the Add Enrollment button.
- If one user was selected, click the Add Enrollment button.
- If more than one user was selected, click the Enroll Users button.
- From the Select Courses window, click the arrow next to a folder to view the courses within that folder. Select the checkbox for each course you will add to this learner's enrollment. If multiple users were selected, they will be enrolled in the same course(s).
- Select the arrow next to other folders to view and select the courses within them. You may select courses from multiple folders.
- After check-marking your selected courses, click the Choose button. The selected courses are added to the user's enrollment.
Remove Courses from a Learner's Enrollment
- Navigate to the Users page.
- From the Users page, select a User by placing a checkmark next to their name. Only one user should be selected at a time.
- Choose View Enrollments. A list of all courses this learner is enrolled in will load. Review the enrollments.
- Select the courses to be removed from the list.
- Click Un-enroll User from the Actions menu.
- Click OK in the Un-enroll pop-up window. The courses have been removed from the learner's enrollment. You may need to select the Back button to return to the Users page.
- Select the User Transcript button to view the learner’s transcript and the changes you have made to their enrollment.
Inactivate Users
We request that you inactivate any completed and/or unnecessary learner accounts, this will free up seats for your new learners and keep your pricing consistent. If you wish to keep a record of learners, please run a report of their progress, prior to their inactivation.
- Navigate to the Users page
- Select the user from the list by placing a checkmark next to their name. Click the Edit User button.
- On the Edit User page scroll down to the Is Active toggle and change to Inactive.
- Save your work.
TIP: Inactivated accounts are periodically removed from the system. Once removed they cannot be retrieved. However, if you act quickly, you may be able to retrieve an account before it is permanently removed.
To view inactive users, add the Status column to your Users page layout.
Filter the Status column on Inactive to view the inactive users. If necessary, you may edit an inactive user and set their account back to active.
If the user is not listed when filtering on Inactive status, then their account has already been removed and cannot be retrieved. A new account will need to be created for the learner.
Edit User
Admins can modify user information such as misspellings, email addresses, and set temporary passwords.
- Navigate to the Users page.
- Select the user from the list.
- Click the Edit User button.
- Update the user’s email address, correct the spelling of their name, or inactivate their account as needed.
- Admins can also provide a temporary password if necessary. Scroll down the page to the Password section. Type in a temporary password.
- Save your changes.
- No message is sent to the user when setting a temporary password, therefore you will need to provide the temporary password to the user. The user will be asked to reset their password on their next login.
Reset Password
Your internal Avionté University admin can assist with resetting users’ passwords.
- Navigate to the Users page.
- Select the user from the list.
- Click the Reset Password button
- On the Reset Password page, the admin can customize the message if desired. Please note, the link in the email will expire in 24 hours.
- Click Send. If the user is having trouble receiving the email, the admin can edit the user account, set a temporary password, and provide it to the user. See Edit User.
Merge Duplicate Accounts
When 2 or more accounts for the same learner exist, your Avionté University admin should merge the accounts. Multiple accounts occur if the admin accidentally creates a new account instead of editing an existing account for a user. If one of the accounts has not been used, it is best to simply inactivate it. However, if the user has completed courses in both accounts, merging the accounts will automatically set the duplicate account to inactive while keeping the records of the user's completed work in the remaining account.
- Locate the duplicate accounts on the Users page. Absorb places a number at the end of duplicate usernames, making it easier to find them.
- If any of the accounts show no completions in their transcript you can inactivate them without completing the merger process.
- Select one of the accounts (preferably the original) from the list of duplicates.
- Click Merge Users.
- Select the duplicate user account from the drop down.
- Click Merge. Repeat if multiple accounts exist.
Reporting: Learner Progress
View the following Micro Learning course for more assistance in creating reports.
- Avionté University Admin – Create the Learner Progress Report
- Select Reports > Learner Progress to navigate to the Learner Progress report.
- To set up the report, click the Filter icon. The top drop-down defaults to Address, change this to Course.
- From the second drop-down begin selecting the courses to include in this report.
- When finished, click off of the drop-down to close it, make certain to click within the pop-up as shown. Clicking outside of the pop-up will close it without saving your work.
- Click Add Filter. You can now view the progress of your learners in the selected courses.
- You will see a column has been added for each of the selected courses. Set up additional display columns by selecting and deselecting them from the display list.
- Organize your chosen columns. Place your cursor over a column heading when the cross symbol is shown drag the column to its new position.
- Select the Layout icon and click the Create New button.
- Name your layout and select Save. In the future, this report will be available under the Saved Layout icon.
- To export this report, click the Generate Report icon and choose Excel or CSV from the drop-down.
- Click Generate. When the generation is complete, you may download your report.
- Additional types of reports are available under the Reports menu.
User Transcript
The transcript is a great resource to track individual learner progress. The User Transcript is available from the Users page. Here you can view the learner’s certificates earned by successfully completing the courses/lessons.
- Navigate to the Users page.
- Select the user from the list of your learners. Only one user may be selected at a time.
- Select the User Transcript button.
- The learner's transcript loads. Earned certificates, status, and scores of lessons are shown. The transcript can be printed or saved as a PDF.
- Click the course or lesson name from within the Course Enrollments section to drill down into more detail about the learner’s progress with this specific course. Updates may be made to the transcript if needed.
- If a lesson status needs to be modified, scroll to that lesson within the course and click the Edit icon. Save any changes you have made.
Impersonate
Admins are able to impersonate a user in order to see what they are experiencing.
- Select the user on the Users page and click on the Impersonate button from the right-hand menu.
- Navigate to My Courses from the menu or the dashboard tile and click Resume on the course in question.
- When the course loads, click Resume to start the course where the user left off. Restart will start the course from the beginning.
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