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Available Counters

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Table of Contents

Overview

Web Portal Counters

Core Application Counters

Messages & Calls

Documentation

Temporary & Direct Hire Order Counters

Billing, Unemployment, and Back Office Counters

Integration Counters

ACA Counters

 

 

Overview

These tables provide a list of available counters and their respective descriptions and behaviors. They're organized into basic categories including the Core application, web portals, and integration partners.

 

Many of the counters listed below may not appear in a user's Counter List. To configure the Counter List to show other available standard counters, including those currently hidden from view, an administrative user can go to Admin Tools > Counter.


Note: The Web Portal Counters can be displayed on the Core Application but they will not work. Web portal counters must can be customized through the Core App, but can only be set active on the Admin Portal.

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Web Portal Counters

These counters are associated with Avionté web portals.

 

Name Description To Trigger SQL Location
Accepted Candidates This counter displays the number of candidates that have been reviewed and accepted by a user. Up: A user reviews and approves a candidate that has passed through the portal. wp_Vendor_GetAcceptedCandidate
Down: Status is changed to non-pertinent status.
Documents Unverified This counter indicates the number of documents submitted by applicants that have not been verified by a user. Up: An applicant or candidate submits documents on their account. Web_EDoc_GetUnverifiedCount
Down: A user verify and approves a submitted document.
Last 7 Days Posted Order This counter lists the orders submitted on the customer portal in the last 7 days. Up: The start-date of a order passes the current date, but it is within a week. wp_Customer_Order_QuickSearch_Last7Day
Down: An order passes out of the week grace period.
New Candidates This counter lists the applicants that have submitted applications through the portals that are available to assign. Up: An applicant submits an application through the portal. wp_Customer_GetNewCandidateCount
Down: The status of the candidate changed to a non-pertinent status.
Next 7 Days New Order This counter lists the orders that are slated to start in the next 7 days. Up: A order for a user has a start date in the next 7 days. wp_Customer_Order_QuickSearch_next7Day
Down: A Order passes out of the 7 day grace period.
Outstanding Invoices This counter displays the invoices that are outstanding for a specific customer on the portal. Up: An invoice has reached the repayment period without payment being made. wp_Customer_GetOpenInvoiceCount
Down: The invoice is paid.
Pending Timecards This counter indicates the number of time cards that a customer has waiting for approval in the portal. Up: A timecard is submitted but not reviewed by a user. wp_Customer_GetPendingCardCount
Down: A user reviews a submitted timecard.

 

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Core Application Counters

These counters are associated with the Avionté Core application.

 

 

 


Messages and Calls

These counters can be used to track pending and scheduled Calls and Messages between a User and an Employee.


Note: Calls and Messages are customizable and setups might vary from the defaults below.

 

Name Description On Click... To Trigger SQL Location
Absent Calls This counter marks the number of employees who have an Absent message attached to their employee record for the current date.  The Assignment section search screen opens displaying Employees with Absent Calls.

Up: Create a message with the Action Type Absent for an employee on an assignment in the Assignment main-tree item.


The message will attach to the employee file from logging the message in Employee > Assignment, however, the Assignment ID needs to be on the message which is captured in the main-tree Assignment.

dbo.clu_GetAbsentCallAssignment
Down: The Counter will clear for each new calendar day
Arrival Calls This counter denotes the number of pending calls that are made on the first day of the Assignment with the Customer to confirm the arrival of the assigned Employee. The Assignment section search opens displaying Employees with pending Arrival Calls. Up: If active, the Arrival Calls counter will automatically show all the Assignments for which Arrival Calls are necessary. clu_GetArrivalCallAssignment
Down: Post a message attached to the appropriate Assignment record with an action type of "Arrival Call."
My Arrival Calls This counter indicates the number of assignments associated with the current user for which a arrival call needs to be made. The Assignment section search opens displaying Employees linked to the current User with pending Arrival Calls. Up: If active, the Arrival Calls counter will automatically show all the Assignments for which Arrival Calls are necessary. clu_GetMyArrivalCallAssignment
Down: Post a message attached to the appropriate Employee record with action type ‘Arrival Call’.
Available This counter indicates the number of employees who have a message type of Available attached to their employee record for the current date. The Employee section search screen opens displaying Employees with Available messages for that day. Up: Log a message with the message type of Available and link it to the desired entities, including the Employee. clu_GetAvailableCalls
Down: The Counter will clear for each new calendar day
Called in Available This counter shows employees in that branch with messages logged with an "Available" type between the current date and the number of days specified in config option CalledInAvailableDays.  The Employee section search screen opens displaying Employees with Available messages for that day. Up: Log a message with the message type of Available and link it to the desired entities, including the Employee. clu_GetCallInAvailable
Down: The Counter will lower each time the message expires.
End of First Day Calls This counter denotes the number of assignments that require a phone call on the end of the first day The Assignment section search screen opens displaying Employees in need of a end of first day call. Up: If active, this counter will increase when an employee finishes their first day on an assignment. N/A
Down: Log a message with the type "First Day Call" and attach it to the employee's record.
Ending Calls This counter shows all ongoing Assignments which are ending on the present date. This can be skipped by selecting the ‘Skip Ending Calls’ option in the Customer > Service Info or Assignment > Detail > More Info tabs.  The Assignment section search screen opens displaying Employees requiring ending calls. Up: If active, when an Employee's assignment ends. clu_GetEndingCallAssignment
Down: To lower the counter the user must log a message with the type Ending Call and attach it the employee's record.
My Ending Calls My Ending Call counter will list all the ongoing Assignments associated with the Current User which are ending on the present date. The Assignment section search screen opens displaying Employees requiring ending calls. Up: If turned on, this counter in automatically increase when a candidate's assignment expires. clu_GetMyEndingCallAssignment
Down: Log a message with type 'Ending Call' for that employee.
Second Day Calls Second Day Calls are similar to the Arrival calls except that the call is made on the second day of the Assignment. The Assignment section search screen opens displaying Employees requiring second day calls. Up: If turned on, this counter in automatically increase when a candidate is on the second day of their assignment. clu_GetSecondDayCallAssignment
Down: It can be reduced by logging a message with type 'Second Day Call' for that employee.
My Second Day Calls My Second Day Calls counter will list all the Assignments associated with the Current User for which the second day call is to be made. The Assignment section search screen opens displaying Employees requiring second day calls. Up: If turned on, this counter in automatically increase when a candidate is on the second day of their assignment.  clu_GetMySecondDayCallAssignment
Down: It can be reduced by logging a message with type 'Second Day Call' for that assignment.
Weekly Calls Weekly Calls are made based on the ‘Frequency of Calls’ selected for the assignment. These can be disabled by selecting ‘Skip Weekly Calls’ option in Customer > Sales and Service on the Service Info tab. The Assignment section search screen opens displaying Employees requiring weekly calls since the last deadline. Up: If turned on, this counter will automatically increase when a customer is due for a weekly call. clu_GetWeeklyCallAssignment
Down: It can be reduced by logging a message with type 'Weekly Call' for that assignment. The system does this automatically when you only are posting messages one at a time, but if you want to remove multiple employees at once, you need to specify that the message is to be posted to the employee AND the assignment, otherwise, it will take off the first record, but not any additional ones you've added.
My Weekly Calls Weekly Calls are made based on the ‘Frequency of Calls’ selected for the assignment. These can be disabled by selecting ‘Skip Weekly Calls’ option in Customer > Sales and Service on the Service Info tab. The Assignment section search screen opens displaying Employees requiring weekly calls since the last deadline. Up: If turned on, this counter in automatically increase when a customer is due for a weekly call. clu_GetMyWeeklyCallAssignment
Down: It can be reduced by logging a message with type 'Weekly Call' for that assignment. The system does this automatically when you only are posting messages one at a time, but if you want to remove multiple employees at once, you need to specify that the message is to be posted to the employee AND the assignment, otherwise, it will take off the first record, but not any additional ones you've added.
Tasks Task counter shows all the tasks that have not yet been completed irrespective of the due date. The Tasks section screen opens displaying all of the tasks logged for the current user. Up: A message is logged with type set to task, and not message. clu_GetTask
Down: Checking the "complete" box on the Task screen.
Today's Appointment Today's Appointment counter displays the number of appointments logged for the user on the current date. The Calendar section screen opens displaying the Avionté calendar with the current user's schedule populated. Up: Have an appointment entered into the Avionté calendar for the current date. clu_GetAppointment
Down: N/A 
Today's Absent Assignments add to this counter when a message is logged on the Assignment level that uses a message type that is set to implies absent = true in the config choice property for the message type.  It only pulls today’s date’s messages, so the next day’s list will be different based on the messages made that day. The Assignment section search screen opens displaying Assignment with Absent Calls. Up: Increases when an "absent" message is logged on the assignment level. clu_GetAbsent
Down: N/A 

 

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Documentation

These counters allow a user to track needed documentation within Avionté. Note that, although the counters are based on documents requiring some action, the counters count Employees. If, for example, five eDocuments expire soon, but they all pertain to a single user, the ExpiringEDocument counter will show a count of one.

 

Name Description On Click... To Trigger SQL Location
Employee Pending EDoc

Lists all eDocuments that

a) require the Employee signer to use an electronic signature pad, and

b) have not yet been signed.

See eDocument Configuration for how to turn off the "Electronic signature with signature pad" requirement.

Where eDocuments do not fit the above criteria, see instead the Pending Review EDoc counter.

The Employee Search section displays a list of employees with at least one eDocument awaiting a required employee signature (via electronic signature pad). Up: Only for eDocuments for which "Electronic signature with signature pad - Employee" has been enabled in the eDocument section of the Admin portal. Does not count eDocs with other signing methods. clu_GetEmployeePendingReviewEDocument
Down: An employee reviews and provides a signature on a signature pad for an eDocument that is awaiting review.
Employer pending EDoc

Lists all eDocuments that

a) require the Employer signer to use an electronic signature pad, and

b) have not yet been signed.

See eDocument Configuration for how to turn off the "Electronic signature with signature pad" requirement.

Where eDocuments do not fit the above criteria, see instead the Pending Review EDoc counter.

The Employee Search section displays a list of employees with at least one eDocument awaiting a required employer signature (via electronic signature pad). Up: Only for eDocuments for which "Electronic signature with signature pad - Employer" has been enabled in the eDocument section of the Admin portal. Does not count eDocs with other signing methods. clu_GetEmployerPendingSignatureEDocument
Down: An employer reviews and provides a signature on a signature pad for an eDocument that is awaiting review. 
ExpiringEDocument This counter indicates the number of Employee records whose eDocuments in the eDocument section will expire in 30 days or less. The Employee search section displays showing employees with expiring eDocuments Up: When an eDocument enters the 30 day grace period before expiration. clu_GetExpiringEDocument
Down: Either renew or remove the offending eDocuments.
Expiring Employee Cert. This counter indicates the number of Employee records whose certification in the Certification section will expire in 30 days or less. The Employee search section displays showing employees with expiring certifications. Up: When an certification enters the 30 day grace period before expiration. clu_GetExpiringCertification
Down: Either renew or remove the offending certification.
Expiring Employee Docs This counter indicates the number of Employee records whose document in the Document section will expire in 30 days or less. The Employee search section displays showing employees with expiring Documents. Up: When an Document enters the 30 day grace period before expiration. clu_GetEmployeeExpiringDocument
Down: Either renew or remove the offending Document.
Pending Review EDoc

This counter shows the number of Employees with eDocuments completed, but not yet reviewed by the Employer.

 

eDocuments are tracked here only if an Admin portal user enabled "Require Employer Portion" when setting up the eDocument.

 

Note: If use of an electronic signature pad is required for either the employee or employer, see instead Employee Pending EDoc and Employer Pending EDoc. 

The Employee search section displays a list of employees with eDocuments ready for Employer review.  Up: When an eDocument, set to "Require Employer Portion," is submitted by the Employee. N/A
Down: A user reviews and submits an eDocument that is awaiting review.
Reference Checks This counter shows the number of applicants with references in need of review. The Applicant search section displays showing applicants with references requiring validation. Up: If enabled, this option increases when a reference is added to an applicants profile. clu_GetReferenceCheckEmployee
Down: A user reviews the references submitted, and logs a message.

 

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Temporary and Direct Hire Order Counters

These counters monitor Temporary and Direct Hire orders in the main application.

 

Name Description On Click... To Trigger Data Point Entry
Applicants  This counter indicates the number of pending applications in the core application.  


The Employee section search opens displaying the Applicants that have been added to Avionté Up: This counter increases when an applicant submits their completed application.

dbo.clu_GetApplicant
Down: Change the employee status to a non-applicant option
Online Applicants 



Displays a count of all applicants from the Applicant portal. Click Online Applicants to view the list of online applicants in the Employee section's Search window.   The Employee section search opens displaying the Online Applicants that have been added to Avionté Up: This counter increases when an applicant submits their completed application through the applicant portal. clu_GetApplicant
Down: Change the employee status to a non-online applicant option
Incomplete Applicants  This counter displays a count of all incomplete applications from the web portal.  


The Employee section search opens displaying the Applicants Up: If an applicant starts an online application but does not finish, this counter will increase. dbo.clu_GetIncompleteOnlineApplicant
Down: Delete the partial application, or have the applicant finish the application.
MissingPerformanceCodes  This counter displays a count of all assignments that are missing a performance status. 


The Assignment section's Search page with a list of all assignments missing the performance status. Up: This counter increases for each order that doesn't have all of the correct performance codes. clu_GetMissingPerformanceCodeAssignment
Down: Add Performance Codes to the assignments that are listed as incomplete.
My Branch Open DH Order Displays a count of all direct hire orders currently at a non-closed status within the user's primary branch. 


The Order Search window with a list of the open DH orders. Up: This counter increases when a new direct hire is opened. clu_GetMyBranchOpenOrder_DH
Down: Placing the employees on assignments to fill the positions on a DH order.
Open Order  Open Order counter shows all the open orders where the status is equal to a status that implies the order is open.


The Order section search window opens with all orders with open positions displayed. Up: This counter increases when an order is placed but not filled in a branch that the user has permission to access. clu_GetOpenOrder
Down: Updating the status of an order to being a status that implies it being filled.
My Open Order My Open Order counter shows all the open orders associated with the Current User. 


The Order section search window opens displaying all orders with open positions attached to the current user. Up: Have orders with open positions that are active and linked to you. Filling these orders will reduce the counter. clu_GetMyOpenOrder
Down: Placing the employees on assignments to fill the positions on an order.
My Branch Open Order  My Branch Open Order counter shows all of the open orders that are associated with the current user 


The Order section search window opens displays all orders with open positions that belong to the current user's default branch. Up: Have orders with open positions that are active and linked to you. Filling these orders will reduce the counter. clu_GetMyBranchOpenOrder
Down: Placing the employees on assignments to fill the positions on an order.
Open Web Order  Counts open orders that were places through the customer web portal. 


The Order section search window opens with all web orders with open positions displayed. Up: This counter is tied to the number of temporary and direct hire orders that have been placed through the customer portal. clu_GetOpenWebOrder
Down: Fill the open positions on a order that has been placed online.
Order Request DH  Displays the count of all new direct hire orders sent via the Customer portal. 


View a list of these direct hire orders in the Order section's search. Up: This counter increases based on the number or direct hire orders that have been placed through the customer portal. clu_GetOrderRequest_DH
Down: A direct hire position order passes it's end date.
Order Request TE  Displays a count of all new temp orders sent via the Customer portal.  



View a list of these temp orders in the Order section's search. Up: This counter displays the number of temporary orders that have been placed through the customer portal. clu_GetOrderRequest_TE
Down: A temporary position order passes it's end date.
External Candidate TE 


Displays a count of temp orders featuring a candidate who applied through the Data Frenzy job board. 


View a list of the temp orders in the Order section's search. Up: A candidate applies for a temporary position through an external job board. clu_GetOrderWithExternalCandidate_Temp
Down: A candidate's status is changed to a non-pertinent status.
External Candidate DH 


Displays a count of direct hire orders that have a candidate that applied through the Data Frenzy job board. 


View a list of the direct hire orders in the Order section's search. Up: A candidate applies for a direct hire position through an external job board. clu_GetOrderWithExternalCandidate_DH
Down: A candidate's status is changed to a non-pertinent status.
E-Verify In Process 


Displays a count of E-Verify cases currently processing.  


Views a list of the open E-Verify cases in the Employee's Search section. Up: A new E-Verify case is created. clu_GetPendingEverifyCount
Down: An E-Verify case is completed.

 

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Billing, Unemployment, and other Back Office Counters

These counters are tied to the back office of Avionté including billing and unemployment.

 

Name Description On Click To Trigger Data Point Entry
Open Unemployment Claim  This counter shows the number of employees with an open unemployment claim.  The search screen of the Unemployment section with all active unemployment claims appears.  Up: Select the New Unemployment button located in the Unemployment main tree item. dbo.clu_GetUnemployment 
Down: Change the status of the unemployment claim as necessary.
Assigned Unemployed Employees  This counter shows the number of Employees who have claimed for unemployment but have recently been assigned.  The Search screen of the Employee section opens displaying employees with unemployment claims who are on assignment.  Up: When a employee with an unemployment claim is put on assignment. clu_GetAssignedUnemploymentEmployeeForm 
Down: Remove the employee from assignment, or close the related unemployment claim.
Credit Limit Warning  This counter shows the number of customers with a Total Billing Amount greater than or equal to the Warning Value set in the customer's Credit Setup section.  The Customer section search opens displaying the customers that are nearing their credit limit.  Up: If a customer has an order filled with a Total Billing Amount that puts them over the warning value set for that customer.  dbo.clu_GetCustomerCreditLimitCount 
Down: Either the limit is raised or the order is removed.
Invoice 45-60 Days  This counter denotes the count for all Invoices that are overdue by 45 to 60 days.  The Search screen of the Invoice with all the invoices that are overdue by 45-60 days will display.  Up: When an invoice is overdue by over 45 days.  clu_GetInvoiceFortyFiveToSixtyDays 
Down: Either on payment or when the invoices ages out of the range.
Invoice Over 60 Days  This counter indicates the count of all Invoices that are overdue by more than 60 days.  The Search screen of the Invoice with all the invoices that are overdue by more than 60 days will display.  Up: When an invoice is overdue by over 60 days.   
Down: On payment.
Open Unemployment Claim  Displays a count of the current unemployment claims at a status of Open.  The Unemployment section opens displaying a list of open unemployment claims.  Up: This counter increases when a unemployment claim is placed, but has not been processed.  dbo.clu_GetUnemployment 
 Down: A unemployment claim is processed and the status is changed from open.
PO Warning  PO Warning counter shows PO number for which the sum of the Total bill for the transaction for Orders associated with that PO Number is greater than or equal to the PO Number Warning value.  A PO number screen displays, showing the PO number and its limits and warning values.   Up: When an order is placed that pushes the cost of the transactions for a customer past the value set as a warning that they are nearing their purchase order limit.  clu_GetPOwarningCount 
Down: A customer removes or completes an order that was threatening their purchase order limit.


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Integration Counters

These counters are tied to integration partner functionality.

 

Name Description On Click To Trigger Data Point Entry
DataFrenzy Non-Order Cand This counter shows the number of resumes parsed into Avionté from Data Frenzy when Data Frenzy was accessed directly from the Start Page Actions menu rather than from an order. Opens Main Menu > Resume Parser > Search list of non-order resumes waiting to be parsed into Avionté

Up: Import a non-order resume from Data Frenzy into Avionté. The resume will await parsing and increase the counter by 1.

 

Down: Parse the resume from its holding status into Avionté. The counter will reduce by 1.

clu_GetMyDataFrenzyResumes
DataFrenzy AutoMatch Cand This counter shows the number of resumes parsed into Avionté from Data Frenzy when Data Frenzy was accessed from a temporary order. Opens Main Menu > Resume Parser > Search list of temp order resumes waiting to be parsed into Avionté Up: Import a temp order resume from Data Frenzy into Avionté. The resume will await parsing and increase the counter by 1. clu_GetOrderWithExternalCandidate
Down: Parse the resume from its holding status into Avionté. The counter will reduce by 1.
DataFrenzy AutoMatch DH This counter shows the number of resumes parsed into Avionté from Data Frenzy when Data Frenzy was accessed from a DH order. Opens Main Menu > Resume Parser > Search list of DH order resumes waiting to be parsed into Avionté

Up: Import a DH order resume from Data Frenzy into Avionté. The resume will await parsing and increase the counter by 1.

 

Down: Parse the resume from its holding status into Avionté. The counter will reduce by 1.

clu_GetDataFrenzyWithExternalCandidate_DH

 

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ACA Counters

These counters are associated with ACA functionality.

 

Name Description On Click To Trigger Data Point Entry
ACA End Active Ded/Cont Counter Displays a list of Employees who do not have any active assignments or future assignments but have active healthcare-related Deductions or Contributions with no End Date.  

Up: The Count will go up as employees assignment ended but still has Active Healthcare related Deductions or Contributions with No End date.

 

Down: The Count will go down as the the user entered End Date to inactivate the deduction or contribution or if the employee is placed on new assignment.

clu_ACA_EndDeductionAndContribution

ACA End Active Enrollment Counter Counts any employee that has an active ACA Companion application health insurance enrollment (i.e. an enrollment with a without a coverage end date) and that employee is not actively on assignment (i.e. has no assignments with a future or null enddate).  

Up: The Count will go up as employees assignment ended but still has Active Healthcare related Deductions or Contributions with No End date.

 

Down: The Count will go down as the the user entered End Date to inactivate the deduction or contribution or if the employee is placed on new assignment.

clu_ACA_EndEmployeeHealthInsuranceEnrollments
ACA Full Time w/o Offer Counter Displays the number of full-time employees that are eligible to be covered by an ACA approved healthcare plan but have not yet been enrolled or have an existing plan.  A search screen populated with the employees that have been counted is displayed.

Up: Will automatically increase if an employee is marked with an ACA Eligibility status of Yes, but does not have an offer of insurance in the ACA Companion.

 

Down: Add an active ACA plan offer for the employee in Employee Plan Details of the ACA Companion.

clu_GetEmployeeEndofACAAdminPeriod

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1 Comments

  • Avatar
    Kacie Johnson

    Verbiage update for the ACA End Active Enrollment Counter: Counts any employee that has an active ACA Companion application health insurance enrollment (i.e. an enrollment with a without a coverage end date) and that employee is not actively on assignment (i.e. has no assignments with a future or null enddate).

    *Needs to be changed:* Up: The Count will go up as employees assignment ended but still has Active Healthcare related Deductions or Contributions with No End date. (This looks at the enrollments in the Companion not the Core application > Employee > Payroll > Deduction or Contribution)

    *Needs to be changed* Down: The Count will go down as the the user entered End Date to inactivate the deduction or contribution or if the employee is placed on new assignment. (Will go down when an end date is entered in the companion)


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