Record notes about an order in the Message item of the Employee section. The section can also be accessed by clicking the Log Message button in the Shortcuts group on the Summary item of the Order section.
To enter a new message click the New Message button in the top-left corner of the page. The information can then be added into the page.
Add a Message
The New Message wizard allows a user to compose and perform actions with a message. These actions include sending it to multiple and varying entities, creating differing types of messages, and setting a message as a task.
New Message Wizard