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Import Export - Reset Batch

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The Import Export section includes the Reset Batch action menu option which provides the ability to clear out existing data from an import specific table, allowing you to import new data from a selected file. If an import specific table contains data, it must be cleared before you can re-process a batch and populate new data into that table. You may need to do this in the event a wrong file was processed or the file was changed for some reason.

  1. From the Main Menu, navigate to Back Office > Import Export

  2. Search for and select the batch to reset.

  3. From the Actions menu, choose Reset Batch. The batch will be cleared and you can now reprocess the batch to bring in the correct or updated data.

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    Rachel Graff

    Hey team,

    This feature was deprecated. Hard to determine when, but hasn't been available since at least back to 13.2.


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