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Portal Report not Displayed

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Issue

An expected user report is not available for selection in a portal.

 

 

Resolution

Enable the report through the Admin Portal's User Report tool. 

 

  1. In the Admin Portal, click User Report from the menu on the left.

  2. Select the report from the Report drop-down menu. 

  3. Select the User Type from the drop-down menu. This determines the portal where the report will display.

  4. Place a check mark next to a specific user that will be able to use the report.
    • Click Select All to select all available users.

  5. Click Update to save changes.

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