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Peoplenet - Troubleshooting - Importing Pay Files Error

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Issue

The integration will not import Pay/Bill Units in its file as expected.

 

Resolution

A previous pay file has already been received and imported. Since the pay file was already processed prior it cannot be processed again.

 

The Peoplenet interface displays data that helps users identify whether a file may have already been imported and processed. Indicators include Date Sent, number of Processed records, Approval Date for a record, and check boxes indicating that a record has been processed. 

 

 

Once the pay period is closed, a new pay file will be sent and it can be imported as usual.


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