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Greenshades ACA E-Filing Submissions - Fixing an "Acknowledged with Errors" Status

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The following are Avionté's recommendations for correcting data and producing proper ACA reporting. Consult legal counsel, your broker, a tax professional or contact the IRS directly for questions regarding insurance offerings or ACA compliance.

See the Greenshades 1095-C and 1094-C Filing Instructions help article for instructions on the initial filing process.

For a list of all possible submission statuses, see the Greenshades E-Filing Submissions - Submission Statuses article.

For a list of common errors and information on the corresponding corrections, see the Greenshades E-Filing Submissions - Common Errors and Corrections.


For a list of IRS ACA Resources, see the IRS ACA Resources article. 




Submissions that have a status of "Acknowledged with Errors" mean that the e-file was successfully submitted to the IRS, but there was at least one error that was encountered during processing. The error was not severe enough to prevent submission or trigger a rejection.


The error(s) may have occurred in the 1094-C summary data (Company-Level Errors), the 1095-C data (Employee-Level Errors), or in both sections.


Any e-file(s) with a submitted date of 6/30/2016 or earlier would have satisfied the deadline for original submissions. 


Submissions with this status may or may not require that a Corrected 1095-C and/or 1094-C be filed.


The IRS does not have a set deadline to file the correction, but requires that they be filed as soon as possible.

Note: These instructions were compiled by Greenshades and are subject to change. Contact Greenshades Support for more information regarding the Greenshades application. 




Correcting an "Acknowledged with Errors" Submission

Use the 1095C Correction Option in Greenshades Tax Filing Center to create and submit a replacement e-file as required by the IRS. 

Note: Correct the errors in by fixing the data in Avionté prior to feeding it into the Tax Filing Center. The ACA XML must reflect these changes.

  1. In the Greenshades Tax Filing Center, click Create E-File Returns. The "1095-C Correction Option" window displays. 

  2. Select the radio button that says "Correct a Previous Submission."


  3. From the drop-down menu, select a previously "Acknowledged" or "Acknowledged with Errors" submission to that requires a replacement file. 


  4. After making the selection, click Next.


  5. The pop-up notification, File 1095-C Original as a 'Replacement window appears. Click OK.


  6. On the Employee Identify Verification page, the question "Would you like to take this opportunity to verify the identity of your employees by having them cross-referenced with the Social Security Administration's records?" appears.

    To verify the SSNs before submitting, select the radio button, "Yes, please verify my employee information." Select the radio button that says, "No, do not verify my employee information at this time," to proceed without checking the SSNs.

    Note: Greenshades strongly suggests that the SSN's be verified if this has not already been done. However, this is not a requirement to proceed. 


  7. Once a selection has been made, click Next. The "Build" screen will appear.

  8. In the Build screen, check the box under the "Build?" column next to the "US-1095-C (Corrected)" file type listed under the "Electronic Return" column. 

  9. Click Next. The Advanced Editor will open automatically regardless if a checkmark was placed in the box at the bottom of the page. For additional information on using the Advanced Editor, see the section, Using the Advanced Editor, below.


  10. Click Next to continue. Two pop-up windows will open, the Advanced Editor and the Corrected 1095-C Viewer.

  11. The Corrected 1095-C Error Viewer window lists any errors cited by the IRS for the previous submission you chose to correct. Review the errors and click Close to close the pop-up window. 


  12. In the Advanced Editor, the Employee Information section will open by default.

    The "Employee ID" column does not list the actual employee IDs, but instead lists them as Emp1, Emp2, etc. They are listed in this format to match the way the IRS cites the employees with the errors, allowing them to be easily matched with the employee-level errors listed in the Error Viewer.

    All of the employees listed in the Advanced Editor will also be included in the corrected 1095-C e-file. The Tax Filing Center is aware this is a corrected submission due to the fact that the 1095C Correction process and submission have been selected. Because this is a corrected e-file, all employees will be marked as corrected and there is no option/need to mark individual employees as "corrected."

    Note: If you do not want or need to edit the employee information and only want to edit your 1094C and submitter (company) data, then go to step 15.


  13. In the expanded "Employee Information" section, click the "+" symbol next to the employee ID to view the employee's information. The "+" sign will change to a "-" sign when the employee ID has been expanded.

  14. Click into the fields to make changes. When finished making the corrections, proceed to the next step.


  15. Click the arrow to expand the Company Information. 

    Note: Even if no company corrections or edits are required, it is highly recommended that you review the Company Information in the Advanced Editor. 

  16. Click into the fields to make changes. 

    Note: Only the applicable sections, per the data contained in the submission being corrected, will appear.


  17. Click Save and Close when finished editing. This will close the Advanced Editor and the Corrected 1095-C Error Viewer window if it was not previously closed.


  18. The Tax Filing Center will finish building the 1094C/1095C Corrected e-file for submission. 

  19. If there were errors, click the View Errors link for additional details. 


  20. The errors will appear in the Submitter Wizard pop-up window. All errors must be resolved before submitting the file. 


  21. If there were no errors, click Click Here to Begin Filing and continue to submit the corrected file. The last part of the E-File wizard will be the screen that was visible when submitting the original file. 




Using the Advanced Editor 

Using the Advanced Editor is required when submitting a correction for a file that has been marked as "Acknowledged With Errors." 


There are two ways to search using the Advanced Editor: 

  1. Type into the blank field beneath the column you are using as the identifier (i.e. type the Employee ID in the blank field directly below the column header "EmployeeID").


  2. To edit a filter, click Edit Filter. The Filter Editor window appears. Click the "+" sign to expand an option. Click the "X" button to remove a filter. Click Apply to apply the changes.


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