As we on-board new enterprise clients and utilize UAT builds more often, we will need to instruct the client the steps below on how to update Outlook Add-in credentials (buildname).
- Open your computer's File Explorer and locate the file: compout667433xl.dat under myDocuments. If there is a 'quick search' bar, paste it into the field to locate.
- Once located, delete the file.
- Close and Restart Outlook
- Click on an add-in (Sync Email)
- Enter credentials for build