Overview

Updated 05/28/2021

 

 

We have email syncing options for every type of user. Take a look at the below options and chose the one that best suits your needs

 

BCC

Anytime you need to send sync an email, you can bcc the email address "mail@myavionte.com" and the message will be synced to the recipient's respective Avionté profile.

 

Auto-sync

For the user who doesn't want to think twice! Avionté will automatically sync the emails located within the folders you designate.

Setting up auto-sync is simple. From the Utilities Tab - Locate Auto Sync, authenticate your credentials, and select your folders. Once you have successfully authenticated your credentials linking Avionté to your server, Avionté will display the folders you have set up in our outlook. From there, just select the folders Avionté should look to, and you're done!

The sync process will run within the first 15 minutes that your auto-sync is authenticated and will continue to run every 15 minutes after that. You will see the associated sync times to the right of your auto-sync settings each time a sync completes.

 

Note: Google mail has recently updated their Gmail security options for 3rd party applications.  If you are not able to set up Custom SMTP by using the settings above, please see below:

Go to your Gmail account settings –> Click “My Account” at the top right corner –> Click “Connected apps & sites” under Sign-in & Security –> Under “Connected Apps & Sites,” Turn ON “Allow less secure apps.”

By using Auto-Sync or Custom SMTP, your e-mail security is based on your e-mail provider (i.e. Gmail), Avionté does not apply security.  Your security settings as just as secure as Gmail.

**Also note that this feature does not support 2-step Authentication.

 

Email Sync Add-in

Perfect for the user you want to select the emails that should and should not be synced. The Add-in offers a perfect solution for the users who want the option to select which emails are synced to Avionté profiles and which are not.

 

Add-in For Outlook

You're in luck - the Outlook add-in comes in a package with four other cool add-ins! In Addition to the sync option, you will also benefit from the following add-in shortcuts:

To install the new Outlook Add-In, please follow the steps below:

1. First close / shut down Outlook
2. If you have an older Outlook Add-In running, you need to uninstall this first. 
3. As soon as the download is finished, you will be prompted to run the file.

4. Now, you will need to install the new buttons.  Click Next and save the file in your documents folder.

5. Click Browse and find “My Documents”, then click Next. To finish the installation, click Install and the new Outlook Add-In’s will now be in Outlook.

6. Before the Outlook buttons can be added to your toolbar, you need to enter and save your credentials to allow for Avionté to sync with your Outlook. Now, re-open Outlook, go to the “Add-In’s” tab, and click on the Applicant sync button. 

7. You will be prompted to input your Avionté user name (email), password, and Install ID. If you do not know your Install ID, contact your dedicated CSM and they will be happy to help you with this.

8. Lastly, if you would like to add the buttons to your “Quick Access Toolbar”, right-click on each individual button and click “add to the toolbar’.

Note: that Outlook Add-Ins are compatible with 32-bit, not 64-bit.

 

Add-in For Gmail Users

Once you add the sync extension to Chrome, you will have the ability to sync your email in the moment, or retroactively sync emails.