Submit a ticket

Vertex - Canada

Updated on Follow
0 out of 0 found this helpful


Vertex is the tax engine in Avionté that is used in payroll processing. Vertex provides monthly tax updates for the Avionté application. As locations in the US and Canada adjust tax codes and rates, Vertex sends updates for the Avionté application which are, in turn, deployed to hosted clients and made available to self-hosted customers on an FTP site for download into each customer's version of Avionté.


The update contains any additions, discontinuations, adjustments, and/or fixes for issues related to tax processing and geocode options discovered by Vertex.  Avionté teams download, prepare, and test the updated files to ensure the update goes as smoothly and issue-free as possible.


Vertex updates to Avionté occur on the last Thursday of the month for clients hosted by Avionté. Vertex updates are made available on the Avionté FTP site ( and accessed with client credentials.


The folder placed on the FTP site contains an update summary as well as installation instructions. 

Have more questions? Submit a request


This space is for article feedback only. To make a request of the Avionté Support Team, please submit a ticket to