Your success is our priority. This comprehensive training program is specifically designed for new users of Front Office, Back Office, and 24/7WORK, those adopting new roles within your company, or those needing a refresher of the platform. We'll equip you with the essential skills and knowledge needed to excel with the Avionté platform.

Flexible Learning Options

We understand that everyone learns differently. That's why we offer comprehensive training materials to support your learning:

• Self-paced recorded sessions - Learn on your schedule
• Comprehensive resources - Reinforce your learning with supplemental materials

What You'll Find in Each Training Module

Every session in this program includes:

• ✓ Key Topics Covered - Clear learning objectives for each module
• ✓ Recorded Session Links - Full video tutorials of each training
• ✓ Interactive Timestamps - Jump directly to specific topics that interest you
• ✓ Related Resources - Supplemental articles and guides to deepen your understanding

Getting Started

Browse the training modules below to begin your learning journey with Front Office, Back Office, and 24/7WORK. Our pre-recorded sessions allow you to learn at your own pace, and we're committed to supporting your success with the Avionté platform.

Ready to take your skills to the next level? Let's get started!

 

AviontéBOLD Front Office 1: Introduction to the Solution (1 hour)

Topics: Platform navigation, myDashboard, widgets, tasks, basic reporting, searches

• • Video Recording

• •  

 

Helpful articles

• • • Documents tab
    • Setting up profile
    • Chrome Echo plug-in
    • Dashboard Widgets
    • Analyze Reports

    • MFA Setup 

    • Text Messaging

 

 

AviontéBOLD Front Office 2: Companies & Contacts (1 hour)

Topics: Entering customers and contacts, Avionté Echo Chrome Plug-In, managing records

• Video Recording

 

Helpful articles

• • • Company Overview
    • Creating a New Company and Contact
    • Searching Companies and Contacts

    • Use the Multi-Level Company Office Hierarchy

    • Contact Profile Overview

    • Contact Activities and Tasks

    • Mass Email

AviontéBOLD Front Office 3: Jobs & Job Postings (90 minutes)

Topics: Creating/editing jobs, managing widgets and templates, online job posting

• Video Recording

 

Helpful articles

• • • Create a job
    • Posting & managing jobs
    • Custom job order templates
    • Custom Filled Job Requirements

 

AviontéBOLD Front Office 4: Talent Management (90 minutes)

Topics: Communication methods, adding/managing talent, mass emailing, texting, video interviews

• Video Recording

 

 

Helpful articles

• • • Creating new talent
    • Talent Overview
    • Onboarding Talent
    • Talent Portal

    • Adobe Sign Mapping

    • Text Messaging

 

AviontéBOLD Front Office 5: Candidate Management (1 hour)

Topics: Web applicants, screening, assessments, pipeline management, candidate assignment

• Video Recording

 

 

Helpful articles

• • • Managing tearsheets
    • Talent Management

    • Talent search

    • Start sheet

    • Termination / Mass termination

    • Automatcher

    • Mass Text

 

 

24/7 Work: Jobs and Mobile Experience (1 hour)

Topics: Posting jobs from BOLD, mobile app integration, job templates, talent app experience

• Note: Only for clients using the 24/7 WORK mobile product
• Video Recording

 

Avionté Back Office 1: Foundation (1 hour)

Topics: Platform navigation, talent record preparation for payroll, invoice setup

• Video Recording

 

 

Helpful articles

• • • Accruals
    • Deductions
    • Setting up Agencies – Deduction Authorities
    • Invoice Back Office setup

Avionté Back Office 2: Time Entry (1 hour)

Topics: Entering time for employees, Sheet View and Card View, resolving errors

• Video Recording

 

 

Helpful articles

• • • Standard Time entry

 

Avionté Back Office 3: Payroll & Weekly Process (1 hour)

Topics: Payroll process, error resolution, ACH for direct deposit, weekly accounting closure

• Video Recording

 

 

Helpful articles

• • • Payroll Process Overview
    • Deduction Submittal Report
    • Paycheck corrections
    • General Ledger setup

 

Avionté Back Office 4: Billing (1 hour)

Topics: Invoice process, managing accounts receivable

• Video Recording

 

 

Helpful articles

• • • Billing process
    • Invoice corrections
    • AR process

 

Avionté Back Office 5: Worker's Compensation, Unemployment, & Reports (1 hour)

Topics: Worker's Compensation, Unemployment Insurance, essential Back Office reports

• Video Recording

 

 

Helpful articles

• • • WC Claim process
    • UE Summary
    • UE Calculator
    • Standard AQs
    • Standard Reports

 

 

Additional Resources

• Avionté University: Self-paced training with narrated walkthroughs, interactive testing, and personalized feedback. Avionté University: Setting Up and Managing Access
• Microlearning Courses: Quick 10-minute lessons on specific topics.
• AviontéCLASSIC: If you are an AviontéCLASSIC client interested in reviewing new user training, or looking for training options for a new employee, view the AviontéCLASSIC New User Training Webinar Recordings.