Enable total talent deployment to engage talent, drive efficiencies in your business, and consistently deliver work-ready talent, when and where clients need it, with Avionté 24/7.
Now you can create and view your Avionté support tickets via AVI! Just log in to your AviontéBOLD platform. Click AVI in the upper-right and select Customer Support from the menu. You will need to log in with your Zendesk username and password the first time.
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We are excited to return in person for CONNECT 2022! Join us August 2nd through 4th in downtown St. Paul, Minnesota. More details coming soon.
ENHANCED BACKGROUND SCREENING
We're introducing our enhanced approach to background screening. The deeper, more robust functionality now built into BOLD reflects our commitment to delivering a single-source solution with streamlined background screening workflows for staffing firms.
We have applied an update to Avionté stopping the WA Cares Fund Tax from coming out of employee checks for April and going forward. Avionté will reach out to impacted clients - To assist with the reimbursements. Reimbursement for WA Cares premiums should be done within 120 days of the date premiums were collected.
When using the Knowledge Base be sure to log in to see all available articles.
E-VERIFY v31 UPDATES
Deadline Extended to May 31, 2022
As a reminder, the E-Verify v31 update was deployed April 14th as part of the April CLASSIC release. If you experience any issues, please create a new ticket in the Support Center documenting the issue in detail including both examples and screenshots.
The deploy of the April release allows for our self-hosted clients to get the v31 E-Verify update by requesting the April Avionté upgrade. Self-hosted clients using the E-Verify integration will need the upgrade before 5/31/2022 in order to avoid a prolonged integration service disruption. To schedule your upgrade of Avionté and E-Verify v31, please create a ticket in the Support Center.
AviontéBOLD
The AviontéBOLD upgrade is planned for May 4th, going through the morning of Thursday, May 5th. To ensure preparedness for the upgrade, please sign into the Support Center and review the upgrade plan and expectations found here: E-Verify v31 Client Upgrade Plan and Expectations. Confirmation of the timeline on both the BOLD and AERO upgrades and more details on the process will be shared in the coming weeks.
AvontéAERO
Confirmation of the timeline for the AERO upgrade and more details on the process will be shared in the coming weeks.
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