One talent profile- Multiple different applicants

I've been noticing names on applicants resumes not matching their profile names.  When I look, I see multiple other resumes, all with different names, all falling into 1 profile.  This has happened several times before, with different profiles. All different names and email/contact information, so IMO, they should've be merging together.  How do you unmerge?  How many applicants am I missing out on seeing bc of this? Seems like another glitch in the system. 

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  • Official comment

    Hi Laura,

    I've created a ticket with our Support Team on your behalf so that they can assist you with this issue.

  • We are in the process of transitioning to Bold. I am curious to know, where the did candidate(S) originate? Are they coming in from your webiste, indeed, zip? 

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  • I can't really tell, but guessing from our website

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