Control the Viewing of Background Check Results with a New User Permission - 3/16/2023 [RN]

 

What's new?

A new user permission has been added that allows for access to the background check results reports to be controlled within BOLD.

BGI_1.png

When the permission is disabled for a user, the report button will be hidden from all areas where users can access the results report.  This includes the Talent > Screening page, background check widget, and expiring background checks widget.

BGI_2.png

When the permission is enabled for a user, the report button will be visible and clickable from all areas where users can access the results report.  This includes the Talent > Screening page, background check widget, and expiring background checks widget.

BGI_3.png

Why did we do that?

BOLD integrates with a number of different background check providers who don't all have the same level of controls for viewing background check results.  By adding a user permission within BOLD, we can ensure the proper users have access to viewing results, no matter which partner integration is being used.

 

Additionally, most partners don't separate permissions for the ability to order a background check vs. the ability to view results.  With the addition of the "View Background Check Results Report" user permission in BOLD, we now have more flexibility and options for the level of background check access we give a user.

  • A user could have the ability to order and view results
  • A user could have ONLY the ability to order
  • A user could have ONLY the ability to view results
Why does this matter to you, as a client/customer/user?

BOLD integrates with a number of different background check providers who don't all have the same level of controls for viewing background check results.  By adding a user permission within BOLD, we can ensure the proper users have access to viewing results, no matter which partner integration is being used.

 

Additionally, most partners don't separate permissions for the ability to order a background check vs. the ability to view results.  With the addition of the "View Background Check Results Report" user permission in BOLD, we now have more flexibility and options for the level of background check access we give a user.

  • A user could have the ability to order and view results
  • A user could have ONLY the ability to order
  • A user could have ONLY the ability to view results
Now What?

By default this user permission is not granted to any user.  For individual users that should be able to view background check results, a BOLD admin will need to:

  1. Navigate to the User Access screen
  2. Find the desired user
  3. Enable the "View Background Check Results Report" permission
  4. Click Save
  5. Repeat steps 1-4 for additional users

For user types that should be able to view background check results, a BOLD admin will need to:

  1. Navigate to the Utilities screen
  2. Click on User Types
  3. Find the desired user type
  4. Enable the "View Background Check Results Report" permission
  5. Click Save
  6. Repeat steps 2-5 for additional user types

 

Further Information on Background Check Integrations

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