Overview

The Starts and Active Consultant Reports in BOLD now display three distinct placement date columns: Original Start Date, Extension Start Date, and Extension End Date. The previous Start Date and End Date columns have been relabeled to reflect these clearer distinctions.

Why We Built It

When consultants are extended on placements, the original start date and current extension dates were displayed in a way that made them hard to tell apart. This update makes each date's meaning explicit, reducing confusion when reviewing extended placements in reports.

What to Expect

Overview

The "View/Edit EEO Details on Profile Tab" permission has been renamed to "View/Edit EEO Details on Talent Profile" and now controls access to EEO information on the EEO tab as well. Users without this permission can no longer view the "View Details" button for EEO forms completed through General Apply.

Why We Built It

Users without EEO viewing permissions could still access detailed EEO form responses submitted through General Apply. This created a gap where sensitive data — including Gender, Race, Disability, and Veteran Status — was visible to users who should not have had access. This update closes that gap and applies consistent protection across the Profile tab and the EEO tab.

What to Expect

Overview

The Qualifying Children and Other Dependents fields are being removed from the Talent Tax grid and field chooser in compliance with IRS requirements. The Total Dependents field remains visible and available for tax withholding purposes.

Why We Built It

IRS legal guidance clarifies that only the total dependent count is necessary for tax withholding calculations. This update aligns Avionté with that requirement and simplifies the Talent Tax interface by removing unnecessary fields.

What to Expect

When this update is enabled, the Qualifying Children and Other Dependents fields will no longer appear in your Talent Tax grid or in the field chooser column options. The Total Dependents field will continue to display as normal, giving you the information needed for tax purposes.

Overview

24/7 WORK now uses Auth0, an industry-leading authentication platform, to power how talent sign in to the mobile app. This upgrade modernizes the login experience with a focus on stronger security and easier access. The new authentication system includes:

Why We Built It

Talent data security and a frictionless login experience shouldn't be at odds. This upgrade delivers both, replacing legacy authentication with a modern system that better protects accounts while making it easier than ever for talent to get into the app without remembering a password.

What to Expect

For Talent Users: Sign in quickly and securely using a one-time code sent to your email or phone number. Username and password login continues to be supported. SmartLink login continues to work as it does today. New users can sign up using passwordless authentication for a streamlined onboarding experience. Existing logged-in users will remain logged in during this transition.

For Staffing Agencies: Modern authentication provides better protection against unauthorized access attempts and reduces support burden related to password resets and login issues.

Overview

The CHANGE Card Portal button in both talent and client portals now routes to Rapid! Portals. Talent users are directed to the Rapid! CardHolder Web portal, while client users are directed to the Rapid! AdminPortal Web. The button label has been updated to reflect this transition.

Why We Built It

All CHANGE Card Portal functionality is consolidating into the Rapid! Portals. This update ensures users are seamlessly routed to the modern, unified portal experience without encountering deprecated endpoints.

What to Expect

When you click the CHANGE Card Portal button, you will be taken directly to the Rapid! portal environment. The button label now reads "Rapid! Card Portal" to reflect this change. No action is required on your part to access this update.

Overview

Avionté BOLD has added the ability to directly create and manage contributions and deductions for talent, with no need to switch to Back Office.

Why We Built It

The new Contribution/Deduction Management feature in BOLD's Talent Profile consolidates all contribution and deduction related information in one centralized location, eliminating the need to switch between BOLD and Back Office. This gives recruiters real-time visibility into contribution and deduction configurations and balances, improving efficiency and enabling faster responses to talent inquiries.

What to Expect

Recruiters will now be able to create and manage contributions and deductions directly in BOLD, with no need to switch back and forth between it and Back Office. This new centralized method will save time and make the process easier for your staff.

Overview

Fifteen new Enhanced Reports are now available. Along with all Enhanced Reports, these deliver a 90% performance improvement over standard AviontéBOLD reports, completing in seconds instead of minutes. You'll also gain access to 5+ years of historical data in a single report (up from the previous 1-year limit), approximately 5-minute data refresh for near real-time insights, and enhanced stability that eliminates timeout errors.

For a full list of available Enhanced Reports, see the Enhanced Reports Section.

Why We Built It

Legacy reporting infrastructure created workflow bottlenecks — slow processing times, limited historical data access, and reliability issues. Enhanced Reporting leverages Avionté's modern Snowflake/Sisense data architecture to provide the speed and data depth needed for better workforce analysis and faster decision-making.

What to Expect

Enhanced Reporting launched February 12th with a modernized interface that makes reporting easier. Reports now auto-load with default date parameters, feature streamlined filters, and offer improved export access. If you frequently analyze multi-year workforce trends or experience slow report processing, this update will significantly improve your workflow.

INSIGHTS customers gain additional sharing, scheduling, and customization capabilities for effortless report distribution across teams.

Overview

Avionté BOLD no longer uses "Main" as an address type for company offices. Creating a new office no longer generates an automatic "Main" address record, and the Create Address panel now offers only "Billing" and "Worksite" as type options. Addresses that were previously typed as "Main" have been updated to "Worksite" and archived.

Why We Built It

With our Back Office integration and the way Back Office handles main addresses, this change corrected an issue that was previously resulting in an address data discrepancy between BOLD and Back Office.

What to Expect

Note: This feature is rolling out in phases and will be fully available by July 16th. For full details on the new Chat experience for PIXEL clients, see the Avionté Chat – PIXEL article.

Overview

For PIXEL clients, Talent Engagement automations now route through Avionté Chat instead of Live-Chat. All automated messages — Onboarding Assigned, First Day Reminder, Application Received, How's It Going, Job End, and more — are sent and received in the same Chat interface recruiters use for direct conversations. Live-Chat for Talent Engagements is deprecated with this release and becomes read-only for historical reference.

This release also adds the following enhancements to the Chat composer for PIXEL clients:

Why We Built It

Live-Chat required sharing phone numbers across recruiters to manage Talent Engagement routing, creating coordination friction and making the experience difficult to scale. Recruiters also had to work across two separate interfaces — Live-Chat for automated engagements and Avionté Chat for direct conversations — with no unified view of a talent's communication history. Consolidating everything into Avionté Chat gives recruiters a single, complete thread for every automated message and manual reply.

What to Expect

If your organization uses shared Avionté SMS phone numbers: Before enabling Talent Engagement routing, run the SMS Migration Utility to assign those numbers to Chat User Groups. Navigate to Account & Settings Avionté Marketplace Avionté SMS Campaign / Phone Number Administration Manage Existing Phone Numbers and click the user icon next to any number to begin. The utility creates the User Group, assigns the number, and adds existing users — you only need to provide a Talent Facing Name. Recruiters with individual SMS numbers do not need to migrate.

Once your User Groups are configured and the Use for Pixel Talent Engagements toggle is enabled, all new Talent Engagement automations will route through Avionté Chat. Live-Chat remains accessible in read-only mode so your team can reference historical conversations.

Overview

The BOLD Talent ID now appears as the first column in all Company History export files. When you download a Summary CSV or Detail CSV from the History tab on any Company page, the BOLD Talent ID is automatically included before the Employee Name column, with no configuration required.

Why We Built It

When staffing teams export Company History data, they often need to match it to records in other systems. Placing the BOLD Talent ID as the first field in every export makes that matching faster and less error-prone, without any extra steps after downloading.

What to Expect

The BOLD Talent ID column appears automatically as the first column in both Summary and Detail CSV exports from the Company History tab. No settings changes or permissions are required.

Overview

AviontéBOLD now allows you to update the Time Capture Method on jobs even after talent has been assigned. Additionally, Mobile Punch times are now read-only for talent in the BOLD Talent Portal, preventing unauthorized time edits while maintaining admin and manager editing capabilities.

Why We Built It

Previously, once talent was assigned to a job, the Time Capture Method was locked and could not be changed. This created workflow disruptions when job requirements changed or when you needed to switch between Timesheet, Daily Time, or Mobile Punch methods mid-placement. Additionally, talent could edit Mobile Punch times in the BOLD Talent Portal, creating time accuracy concerns and potential discrepancies between mobile check-ins and portal entries.

What to Expect

On the Job Details screen in AviontéBOLD, navigate to the Operations & Financials widget and update the Time Capture field to change the Time Capture Method for jobs with assigned talent. This provides flexibility to adjust time tracking as job needs evolve. When you update a job's Time Capture Method, all associated shifts automatically update to reflect the new method.

For Mobile Punch jobs, talent can still check in and out using the 24/7 WORK mobile app. However, they can no longer edit Mobile Punch times through the BOLD Talent Portal web interface. Admins and managers retain full editing capabilities for time verification and corrections. For more information on Mobile Punch configuration and timekeeping workflows, see the Time Keeping Overview & Configuration Options article.

Overview

The BOLD GP Calculator now displays Total Cost and Mark Up values to four decimal places, matching the precision used in Classic. Previously, BOLD rounded these values to two decimal places, which could cause slight variances in Gross Profit % calculations between the two systems.

Why We Built It

Customers using both BOLD and Classic noticed minor discrepancies in GP% when entering identical pay rates, bill rates, and burden percentages. This update eliminates those variances by applying consistent four-decimal precision to intermediate calculations, ensuring the same GP% results regardless of which system you use.

What to Expect

When using the GP Calculator in BOLD, Total Cost and Mark Up fields now display four decimal places (e.g., $16.7835 instead of $16.78). All other fields, including Pay Rate, Bill Rate, Burden %, Burden $, Gross Profit, and GP%, continue to display two decimal places. For example, with a Pay Rate of $15.00, Bill Rate of $20.70, and Burden of 11.89%, Total Cost now displays as $16.7835, resulting in a GP% of 18.92%, consistent with Classic.

Overview

The next wave of Avionté Chat improvements ships for all Chat clients, including those without a PIXEL subscription. This release adds inbox filtering, smarter homepage navigation, a job linking tool in the message composer, and @ message template access for every Chat user. For full details on the Avionté Chat experience, see the Avionté Chat article.

Why We Built It

As more clients adopt Avionté Chat as their primary talent communication channel, the day-to-day experience needs to keep pace. Recruiters needed faster inbox triage, less repetitive navigation, and the ability to share jobs and templates without context-switching out of Chat. These improvements consolidate that workflow so recruiters can stay focused on the conversation.

What to Expect

Inbox Filters

Last-Used Context on Open

Link a Job from the Composer

@ Message Templates for All Chat Users